SOFTWARE ENGINEER II, MANUAL BULK PROCESSING TRACK LEAD
03 / 2023 to present
10 / 2022 to 02 / 2023 as SOFTWARE ENGINEER II
- Lead track of work responsible for legacy enrollment data system maintenance and migrating bulk manual processing to AWS Lambda function using Python
- Contribute features and review code for new enrollment System of Record (SOR) that reduces new degree program standup from weeks to a single day
- Developed and maintained Python application that creates and updates enrollment data for over 65 online degree programs across
two dozen universities
- Debugged data discrepenacies using SQL, AWS CloudWatch, and DataDog between Salesforce and Learning Management Systems like Canvas and Moodle
DATA MANAGER
03 / 2021 to 10 / 2022
- Designed, develeloped and maintained OLAP database storing millions of call records using AWS RDS for MySQL
- Wrote ETL scripts to ingest thousands of call records each week using R and Python
- Maintained six PowerBI reports on public facing website detailing usage of the 211 network in the state of Maryland
- Wrote and submitted over twenty reports at weekly, monthly, quarterly, annual frequencies
- Led bimonthly data work group with 211 network call center leaders to discuss data standards and improve data quality systemwide.
01 / 2020 to 03 / 2021
- Compiled and visualized data on thousands of active cases with Google Maps and Google Earth to advance investigations
- Built end-to-end data solution to map signficant crimes daily using R Shiny.
- Managed Community Court Watch project for all nine police districts, mapping cases of interest for residents
- Lead discussions in monthly meetings for over two dozen community associations
IMMIGRATION SERVICES ANALYST
01 / 2019 to 01 / 2020
- Conducted data retrieval and analysis on 30+ files daily related to immigration status
- Provided English translations of Arabic and Spanish documents to colleagues on my team and other government partners when necessary
- Wrote macros using Excel VBA to:
- locate hundreds of files needed for special projects every day, savings project managers hours of work weekly
- automate performance evaluation of analysts in my department, saving supervisors hours of work weekly.
ANALYST
10 / 2018 to 01 / 2019
- Led discussion of first ever Health Equity report during presentations to community stakeholders
- Visualized health data such as average clinic length of stay and intake for over 10,000 encounters in 2017 using R and ggplot
- Built map in ArcGIS to visualize patient addresses grouped by type of visit
- Automated monthly DAISEY report to state of Kansas using R, reducing time required from multiple days to one hour
06 / 2017 to 05 / 2018
- Completed Arabic Flagship program Capstone year abroad in Meknes, Morocco, fully funded by a David L. Boren Scholarship, University of Maryland scholarship, and administered by the US Defense Langage and National Security Office
- While on Capstone, I:
- completed coursework with other US students and directly enrolled in local university classes
- interned at a local community center, lawyer’s office, and with a local mechanic
- scored professional levels of proficiency in speaking, listening, and reading Arabic in May 2018 according to the ILR scale
Education
Bachelor of Arts, Arabic Studies, University of Maryland, College Park (2018)
Bachelor of Arts, Linguistics, University of Maryland, College Park (2017)
Foreign Languages
Arabic (Egyptian, Modern Standard, and Moroccan varieties) and Spanish
Programming Languages
JavaScript, Python, R, SOQL, SQL, TypeScript, VBA
Web Development
CSS, HTML, Node.js
Databases
MySQL, PostgreSQL, SQLite
